Acer Unveils Revamped “HSNT Rama 3” Service Center, Setting a New Standard for After-Sales Excellence

• Launch of the redesigned “HSNT Rama 3” Service Center with a modern, spacious layout and full amenities, delivering a seamless and comfortable customer experience.

• Comprehensive after-sales solutions with structured operations ensuring speed, reliability, and professional-grade service.

• Reinforcing the “Global Brand, Local Touch” philosophy by bringing world-class standards closer to consumers, while expanding from a B2B foundation into B2C for stronger direct engagement.

Bangkok, Thailand – Acer has officially unveiled the revamped Highpoint Service Network (HSNT) Rama 3 Service Center after a major renovation aimed at elevating the after-sales experience to a new level. Designed with expansive space, state-of-the-art facilities, and advanced support systems, the center is set to become a benchmark for IT service excellence in Thailand.

Mr.Sombat Toasaksiri General Manager of Highpoint Service Network (Thailand) Co., Ltd., added: “This renovation was designed to make the service center more modern and spacious, equipped with internationally certified tools and spare parts. Our team of engineers, trained by global brands, ensures fast, high-quality service that truly delivers value and meets every customer need.”

Founded in 2018 as a startup under the Acer Group, HSNT began by offering inspection, repair, and maintenance services for a wide range of IT products and electronics, including computers, mobile phones, printers, and office equipment. Guided by the philosophy of “Global Brand, Local Touch,” HSNT combines global best practices with locally accessible service to meet the needs of every customer.

Beyond walk-in support, HSNT also provides One-Stop Service solutions—including on-site support teams, customer call centers, technical assistance, warehouse and logistics management, and original spare parts distribution. This streamlined “single point of contact” approach enhances convenience, simplifies communication, and ensures every case receives complete and consistent care.

Today, HSNT is an authorized service provider for multiple leading global brands, reinforcing its reputation for trusted service standards. Building on its strong B2B customer base, the company is also expanding into the B2C market to directly engage with individual consumers more effectively.

The renovation of the HSNT Rama 3 Service Center marks an important milestone for Acer and HSNT, paving the way for future rollouts across other locations nationwide. Currently operating 10 service branches, HSNT is committed to delivering consistent, professional IT support at every touchpoint—going beyond problem-solving to provide meaningful technology experiences that add true value for customers.